Spectator Safety

The Level 2 NVQ Certificate in Spectator Safety (QCF) is a qualification for individuals working as Stewards at spectator events such as sports events, music events and festivals.

This qualification meets the requirements for training for level 2 stewards as specified in the DCMS Green Guide to Safety at Sports Grounds and the HSE’s Purples Guide for Event Safety.

It covers the knowledge and skills required to prepare for, control entry, exit and movement of people, monitor spectators and deal with crowd problems at spectator events; it also covers helping to manage conflict and dealing with accidents and emergencies as well as supporting the work of the team and organisation.

The qualification has 6 mandatory units and learners must achieve 29 credits to gain certification

  • Control the entry, exit and movement of people at spectator event
  • Deal with accidents and emergencies
  • Help to manage conflict
  • Monitor spectators and deal with crowd problems
  • Prepare for spectator events
  • Support the work of the team and organisation

What does the course involve?

This Level 2 Diploma is a vocational qualification and you will need to be in a relevant job role that enables you to generate evidence to demonstrate you competence. You will be required to present a portfolio of work based evidence that will be generated by a combination of methods that could include observations, work products, witness testimonies, personal statements, discussions and questioning and the accreditation of prior achievement.

On the intermediate level apprenticeship, you could work as:

  • Steward – monitoring crowds and dealing with problems
  • Marshall – Helping to provide for the health, safety, enjoyment and security of spectators
  • Grounds Safety Officer – Helping to resolve conflicts or overseeing and assisting in the safe operation of the ground

What does the course involve?

This Level 2 Diploma is a vocational qualification and you will need to be in a relevant job role that enables you to generate evidence to demonstrate your competence. You will be required to present a portfolio of work based evidence that will be generated by a combination of methods that could:

  • Provide the learner with the opportunity to develop and apply skills and knowledge related to spectator safety within their work environment
  • Enable the learner to demonstrate competence wen carrying out their responsibilities at work
  • Develop a learner’s skills and knowledge in work activities relevant to their job role in the provision of spectator safety
  • Progress onto NOCN Level 3 NVQ Certificate in Spectator Safety
  • Employee Rights and Responsibilities (ERR)

Your induction will cover ERR requirements and Health and Safety will be covered at the start of the Apprenticeship. You will use the awarding organisation’s portfolio of evidence to record how you have learned about ERR. The ERR unit is contained within the competence-based qualification for all pathways. The evidence for this will be the certificate for this qualification with the ERR unit listed as having been completed.

Personal Learning and Thinking Skills (PLTS)

All six Personal Learning and Thinking Skills (PLTS) must be achieved and evidenced by the apprentice as part of the framework requirements. Quite often some or all of the PLTS are embedded in the qualification(s). Tracking records may need to be kept for you to identify where you have used each of the PLTS within your work role.

  • Creative Thinking
  • Independent Enquiry
  • Reflective Learning
  • Team Working
  • Self-management
  • Effective Participation

Assessment Methods:

Learners will be assessed using:

  • Direct Observations
  • Knowledge Workbook
  • Product Evidence
  • Personal Statements
  • Professional Discussion
  • Witness Testimonies
  • Evidence of Prior Learning


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