Knights Group’s concierge plays a vital role in the daily customer service operations for hotels, Luxurious Office & Residential Buildings. The concierge becomes the point of contact for guests and visitors who seek information or assistance during their stay or visit. Concierge makes the impossible, possible. No request is too great, and we will stop at nothing to satisfy your client’s request.  We can alleviate day to day burdens by assisting with many errands.

In many cities around the UK our clients now prefer to see concierge staff that are also qualified security operatives. With the correct customer services training this allows our operatives to give the very best friendly service whilst being confident in dealing with any conflict situation.

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