Policies and Procedures

At Knights Group, we are committed to promoting equality to all, we make sure everyone who has the capability to benefit from working at Knights Group, should have the opportunity to do so.

Compliments, Comments and Complaints Procedure

We continuously strive ourselves for excellence and aim to continually raise the standard of our services provided to both clients and employees.

We value your feedback and the services we provide. More about Knights Group’s Compliments, Comments and Complaints Procedure:


Data Protection Policy

Our Data Protection Policy sets out our commitment to protecting personal data. It provides vital instruction on how we implement that commitment with regards to the use and collection of personal data.

More about Knights Group’s Data Protection Policy:


Disability Policy

Our disability policy reinforces the commitment of ensuring equal opportunity for the diverse range of employees.

More about Knights Group’s Disability Policy:


Disciplinary and Grievance Policy

Our disciplinary and grievance policy is designed to promote fairness and consistency in the treatment of individuals. Our policy allows for a fair method of dealing with alleged failure to observe standards of conduct at work and ensuring safe, effective working practices.

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Drug and Alcohol Policy

Our Drug and Alcohol Policy ensures the safety of all employees, workers and visitors by setting out clear rules in place regarding use and possession of alcohol and drugs.

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 Equal Opportunities Policy

We are committed to a policy of equality of opportunity in our employment practices. The aim of this policy is to ensure that our workforce will truly represent all sections of society and to make sure each of our employees feel respected and able to give their best.

More on Knights Group’s Equal Opportunities Policy:


Equality and Diversity Policy

We are committed to supporting, developing and promoting equality and diversity in all of our practices and activities. This aims to establish an inclusive culture free from discrimination and based upon the values of dignity, courtesy and respect.

More on Knights Group’s Equality and Diversity Policy:


 Method Statement

This method statement has been developed to provide a safe system of work and should be adhered to at all times.

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Sexual Orientation Policy

We encourage, celebrate and value diversity within the workforce. We believe that the company will continuously benefit from engaging employees at all levels of responsibility and across all areas of work regardless of their sexual orientation.

More about Knights Group’s Sexual Orientation Policy:


Social Media Policy

This policy is intended to help staff make appropriate decisions about the use of social media such as blogs, wikis, social networking websites, podcasts, forums, message boards or comments on web-articles, such as Twitter, Facebook, LinkedIn and Instagram.

More about Knights Group’s Social Media Policy:


Violence At Work

We recognise that there are no circumstances in which violence toward any employee is acceptable and no employee shall be expected to accept exposure to violent behaviour as part of their role.

More on the Violence At Work Policy: