Concierge Plays A Vital Role In Hotel Operations, Luxurious Offices and Residential Buildings
Knights Group Security provide a concierge service for businesses looking to improve the daily customer service operations for hotels, offices and residential buildings. The concierge becomes the point of contact for guests/visitors who wish to seek information or assistance during their stay/visit.
No request is too great, we will stop at nothing to satisfy our clients’ requests. We alleviate day-to-day business by assisting with various errands.
In many cities around the UK our clients now prefer to see concierge staff that are also qualified as security operatives. With the correct customer services training this allows our operatives to give the very best friendly service whilst being confident in dealing with any conflict situation.